United Campervans - Cancellations, transfers and amendments

 Cancellations following confirmation will incur cancellation fees as follows:

  • Transferring a booking once confirmed, will incur a NZ$25 fee unless it is within 30 days of travel, when the above cancellation charges may apply. A booking can only be transferred to a maximum of 6 months before or after the original date of travel.
  • Amendments to increase the length of the booking can be made at no cost. 
  • Amendments to decrease the booking will incur a NZ$25 fee unless made within 30 days of travel when the above cancellation charges may apply.
  • It is important to note that United Campervans may, at its discretion, treat any amendment to decrease the booking as a cancellation.
  • Change of Drop Off destination, once the hire has commenced, is always subject to approval by UnitedCampervans and may incur the full cost of repositioning the vehicle to the original destination reserved.
  • We strongly recommend the purchase of Travel Insurance, including sufficient cancellation insurance to cover the above charges.
  • The early return of a vehicle does not entitle the hirer to a refund.

For October 2014 to March 2015 travel:

  • Amendments to increase the length of the booking can be made at no cost. 
  • If a bookings travel dates are amended within the cancellation fee period to be outside of the cancellation fee period and is subsequently cancelled, the cancellation fee for the original booking will apply.
  • It is important to note that United Campervans may, at its discretion, treat any amendment to decrease the booking as a cancellation.
  • If the customer wishes to change the drop-off destination, they must first obtain authorisation from Reservations. Subject to change being approved, an additional charge of up to NZ$750 may apply.
  • We strongly recommend the purchase of Travel Insurance, including sufficient cancellation insurance to cover the above charges.
  • The early return of a vehicle does not entitle the hirer to a refund.
 
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