Insurance

United Campervans Insurance - Standard Rates

All United Campervans Standard Rates include Standard Vehicle Insurance.
This provides cover for:

Damage to the United Campervans vehicle including overhead and/or under-body damage, single vehicle accident or vehicle roll over, or damage  or third party property.

Demurrage costs - the rental rate for the days the vehicle is not available for hire due to accident repairs.

Public Liability up to NZ$10,000,000.

• A Bond/Excess of NZ$5,000 must be paid on collection of the campervan or motorhome. The hirer will be responsible for the first NZ$5,000 of any costs incurred due to damage to the hired vehicle or third party property.
• The hirer will be fully liable for the repair or replacement of damaged windscreens.
• This Bond/Excess may be paid by cash or credit card. We accept Visa and Mastercard. If a credit card is used as the method of payment the amount will not be debited from the credit card account but a pre-authorisation will be obtained from the credit card company and held on file by United until the vehicle is returned without damage to the United vehicle or third party property and within the terms of the rental agreement.  The client will be required to have sufficient credit with the credit card company to enable United to secure the authorisation on pick up.
• Pre-authorisation of the NZ$5,000 Bond is per incident and should damage be incurred to the hired vehicle or third party property the authorisation will be invoked and a further authorisation will be required.
• The authorisation will be cancelled on return of the vehicle to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to the hired vehicle or third party property, and with a full tank of fuel and empty toilet cassette and waste water tank.

Payment of NZ$20 per day (maximum NZ$1,200 for any one hire) at the commencement of the hire will reduce the Bond/ Excess to NZ$2,000 (NZ$2,000 for hirers under the age of 25 years). 

• The hirer will be responsible for the first NZ$2,000 (NZ$2,000 for hirers under the age of 25 years) of any
  costs incurred due to damage to the hired vehicle or third party property.
• The hirer will be fully liable for the repair or replacement of damaged windscreens.
• If a credit card is used as the method of payment then details will be taken by United Campervans and
  held on file. No amount will be debited against the credit card on pick up. However, in the event of an accident, the full Bond of NZ$2,000 (NZ$2,000 for hirers under the age of 25 years) will be uplifted immediately and any balance refunded only after full and final costs have been established and deducted.
• As the Bond is applicable per incident further credit card details will be taken for a new NZ$2,000 Bond.
• No deductions will be made against this credit card provided the vehicle is returned to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to the hired vehicle or third party property, with a full tank of fuel and empty toilet cassette and waste water tank.  

CDW OPTION 2

Payment of NZ$32 per day (maximum NZ$1920 for any one hire) or NZ$44 per day for hirers under the age of 25 years (maximum NZ$2640 for any one hire) will completely waive the Bond/Excess.

• The hirer will not be responsible for any costs incurred due to damage to the hired vehicle or third party
  property, or for the repair or replacement of damaged windscreens, subject to the Insurance Exclusions and provided the hirer has complied with all policy conditions. 
•  

Insurance - All Inclusive Rates

(Applicable to all eligible hirers over 21 years with hires of 7 days or over)

• Comprehensive insurance as detailed in OPTION 2 is included in the All Inclusive Rates and NO excess applies.
• This applies to all eligible hirers over 21 years with hires of 7 days or over.

Insurance Exclusions

(Applicable to both Standard and All Inclusive Rates)

The following are the standard exclusions:

The hirer will be fully liable for any damage to the United vehicle or third party property if:

• The terms of the Rental Agreement entered into with United Campervans are breached.
• Damage is caused while driving under the influence of alcohol or drugs.
• The vehicle is driven on restricted roads.
• Damage is due to careless, wilful or reckless driving.
• Negligence, or other act of the hirer results in water submersion or salt water damage.
• The hirer has repairs made to the vehicle without the insurer's permission.
• The hirer admits liability and accepts responsibility for third party damage.

Security Deposit

Under both the CDW Option 2 and the All Inclusive Rates, details of a credit card will still be taken for a fuel and cleaning deposit to a maximum of NZ$150. This deposit is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a reasonably clean condition, and with a full tank of fuel and an empty toilet cassette and waste water tank.

Traffic infringements

Details of a credit card will be held, and charges made against it if necessary, to settle all traffic infringement notices (if any) incurred by the hirer with the New Zealand Traffic Authorities.  If United Campervans pays the fine on the hirer's behalf a NZ$30 administration fee will be charged in addition to the fine imposed.

 Personal insurance

Hirers are recommended to take personal travel insurance as our Vehicle Insurance does not provide cover for loss or damage to personal property or for personal injury.